New Updates
COVID-19 Update: Due to the outdoor nature of the work, lateral lining and downspout redirection crews will continue to work in the field, supervised by an independent inspection firm. Sump pump installations are continuing at this time. Some staff are working remotely to address emerging issues. Please be patient as it may take longer to respond to your questions or concerns.
#MasksEqualKindness For yourself. For others. For Columbus. Show your neighbors you care and wear a face covering to #StopTheSpread! Learn more at https://www.columbus.gov/coronavirus/
Reminder: If you have a basement backup (sewer water coming up from your floor drain), please report this to the City by calling 614-645-7102. Please note that crews are working diligently to investigate issues throughout the city, and so we may not be able to respond immediately. We appreciate your patience and understanding.
If you had your lateral lined and are experiencing the smell of the resin material used during the lateral process do not be alarmed. The material is not hazardous, please open your windows and flush out your floor drains and traps with a galloon of water to help push out any excess material that is causing the smell. The smell is temporary and will go away.
The rain gardens are designed to drain in 48 hours or less. Some standing water within the garden after a rain event is normal. However, if the rain gardens are overflowing or have standing water for more than 2 days, please report that to blueprint@columbus.gov or 311.